Women, Infants & Children (WIC) Program

 

HEALTH

 

 WIC
 

Program Information

WIC Goal

The goal of the Women, Infants and Children (WIC) program is to identify and serve qualified residents of El Paso and Hudspeth counties during critical stages of growth and development.  WIC assists families with nutrition related needs in effort to prevent more serious medical problems.
 
 
What is WIC
WIC is a special supplemental nutrition program funded by the U.S. Department of Agriculture.  WIC’s purpose is to provide Nutrition Education, breastfeeding support and food assistance to those categories of people who have been found to be the most vulnerable to the effects of malnutrition and to achieve optimal nutritional status for children prior to school.  Through it role, WIC saves public and private health care dollars. 
 
WIC is not a Welfare program. It is open to many incomes and all kinds of families.  If you have a job or if you have private health insurance, married or not, you can still apply for WIC.  Even if you do not qualify for Medicaid, you may still be eligible for WIC.
 
 
Hours of Operation
 
WIC Centralized Customer Service Center (for appointments)
Open Monday - Friday from 8:00-5:00
Telephone: (915) 771-5870
Fax # (915) 771-5874
 
WIC Administration
Open Monday – Thursday from 7:00-6:00
Address: 5115 El Paso Drive, El Paso, Texas 79905
Telephone: (915) 771-5850
Fax #: (915) 771-5873
 
May 2012 Hours of Operation
 

Services

  • Nutrition Education
    • Classes- offered on a monthly basis and consist of nutrition topics for women, infants, children and general.  All class topics are changed on a quarterly basis.
    • Individual counseling- one-on-one discussion conducted during certification appointment by the Certifying Authority.
    • Facilitated Discussion classes- conducted monthly by Nutritionists.
    • Self pace lessons- learn on your own lessons such as:
  1. Zobey videos for children ages 2-5 years,
  2. Internet classes (13 classes available)
    http://texaswic.dshs.state.tx.us/wiclessons/splash/ LINK
  3. Interactive bulletin board
 
 
  • Breastfeeding Education and Support
  1. Breastfeeding Peer Counselor program - mother-to-mother support that has proven to be one of the most successful approaches to encourage mothers to breastfeed.
  2. Individual counseling - Breastfeeding Peer Counselors / Breastfeeding Educators provide breastfeeding counseling at the time of the certification appointment.
  3. Classes - all pregnant women are scheduled to attend a breastfeeding class one month after client’s certification appointment. All topics are changed on a quarterly basis.
  4. Breast pump Program
    Manual - 2 manual breast pumps available upon delivery
    Electric - 2 electric breast pumps available upon evaluation
  5. Elite (hospital grade electric breast pump)-loaned free of charge to eligible WIC participants.
  6. Purely Yours (single user electric breast pump)- provided to eligible WIC participants who need help in maintaining an already established milk supply for reasons such as returning to work or school. 
  7. Individual counseling with Lactation Consultant for mothers/babies who are in need of intensive breastfeeding assistance.
  8. After hours breastfeeding Warm Line - Saturdays 8:00-5:00 Telephone #667-6676 or 667-3330
 
 
Texas laws says mothers have the right to breastfeed in public
A mother is entitled to breastfeed her baby in any location in which the mother is authorized to be.
Chapter 165, Texas Health and Safety Code
Information: (512) 458-7111, ext 6917
 
  • High Risk Assessment and Counseling provided by a Registered Dietician
  • Medical Nutrition Screening - conducted at the time of certification appointment
  • Medical/Social Referrals to include immunization referrals
  • Healthy Supplemental Foods such as: fruits/vegetables, whole grains, cereal, eggs, milk, juice, cheese, beans, peanut butter and formula.
    Additional food benefits provided to women who choose to exclusively breastfeed.
  • Farmers Market - Offered during the Spring and Summer months only. Clients receive vouchers to buy fresh fruits and vegetables from local farmers.
 
 

Eligibility

Who can Participate
Women who are pregnant, postpartum or breastfeeding, parents, step-parent, guardians and foster parents of infants and children under five years.
 
WIC services
All services are free to those who are eligible
 
Qualifications
There are four requirements in order to qualify
  1. Be a pregnant, breastfeeding or postpartum woman and/or have an infant or child under 5 years of age.
  2. Be a resident of El Paso/Hudspeth county
  3. Be in a household that meets WIC income guidelines
    *WIC Income GuidelinesPDF-FILE
    Use the WIC Prescreening Tool to see if you might be eligible for WIC.

  4. Have nutritional need.  WIC will screen to determine at the time of appointment. Screening consists of: weighing, measuring and checking the iron level of each person applying, asking questions about you and family’s health history and nutrition.
 
 

What to bring to your WIC appointment

  1. Bring each person applying for WIC
  2. Identification
  • WIC Loan Star Smart card - if  you are a current participant
  • If applying for WIC bring I.D. for yourself and each person applying for WIC. Some examples of acceptable I.D.s:
    • Medicaid, Food Stamps, or TANF form/letter
    • Driver’s license
    • Social Security card
    • Foster Placement letter
    • Picture I.D. (school, employee, or official)
    • Military I.D.
    • Passport or immigration records
    • Immunization record
    • Birth Certificate
    • Crib card, hospital discharge papers, or hospital I.D. bracelet
  1. Some examples of acceptable proof of residency
  • Medicaid, Food Stamp letter…
  • Utility or credit card bill
  • Foster placement letter etc.
  1. Proof of Income for Everyone in the household   
  • Complete WIC Income Questionnaire and bring to WIC appointment to expedite services [English] [Spanish]PDF-FILE
  • Name, date of birth of everyone who works in the household
  • Current paycheck stubs of everyone who work in the household no older than 60 days or Income Tax: W2 or 1040 or unemployment records.
OR
  • If you participate in SNAP, FOOD Stamps, or Medicaid, provide current documentation containing you name and your child’s name
  1. Immunization record (if available)
  2. Social Security numbers (if available)
 
[Welcome to WIC flyer]PDF-FILE
 

WIC Facilities

 
To locate the center nearest to you, please [click here] LINK
 
WIC SITE
ADDRESS
Henderson
(79901, 02)
721 S. Mesa
El Paso, TX 79901
Lee Trevino
(79927 N. of Freeway, 79925, 35, 36)
1840 Lee Treviño #201
El Paso, TX 79935
Ysleta
(79907 S. of Freeway
110 Candelaria
El Paso, TX 79907
Sunrise
(79916, 18, 20, 24, 34, 04, 06, 08)
8500 Dyer #54
El Paso, TX 79904
Westside
(79912, 22, 32)
5195 Mace
El Paso, TX 79932
Fabens
(79953, 79838)
101 Potasio
Fabens, TX 79838
Canutillo
(79832, 35, 21, 88021)
300 Farm
El Paso, TX 79832
North Loop
(79915, 05)
8010 North Loop Dr.
El Paso, TX 79915
San Elizario
(79849)
12004 Socorro Rd.
El Paso, TX 79849
Socorro
(79927)
10720 North Loop
El Paso, TX 79927
Pershing
(79903, 30)
3707 Pershing
El Paso, TX 79930
MontanaVista
(79938)
14612 Gregg Dr.
El Paso, TX 79938
FortBliss
(79906)
51 Slater
Fort Bliss, TX 79906
George Dieter
(79936, 79938)
1757 George Dieter
El Paso, TX 79936
Americas
(79927)
10039 North Loop Dr.
El Paso, TX 79927
 
WIC MOBILE CENTER
 
 
 Project Vida
 
 Tornillo
 
 Horizon
 
 Anthony
 
 Del Valle High school
 
 Parkland High school
 
 Riverside High School
 
 Tejas School of Choice
 
 School Age Parent
 Center School
 
 Homeless Shelters
 
 West way
 
 Sparks
 
 Ft. Hancock
 
 Dell City
 
 Sierra Blanca
 
 

Whats New

New WIC Food Packages
 
  As of October 2009, Texas WIC food packages underwent a number of changes.  Theses modifications consist of:
I. Alignment with the National Dietary recommendations
  • Increase in fiber by adding
    Fresh/frozen fruits and vegetables
    Whole grains
  • Reduce saturated fat and cholesterol by decreasing amount of milk, eggs and cheese.
  • Delay introduction of infant cereal
  • Adding infant foods including fruits, vegetables and meats
  • Eliminate infant juice
II. Better Promotion and Support for the establishment of long term breastfeeding.
  • Breast pumps and breastfeeding support
  • Exclusive breastfeeding women
    Increase in amount of foods received
    Addition of salmon
  • Exclusive breastfeeding infants
    Increase amount of fruits/vegetables
    Addition of infant meats
III. Accommodate cultural food preferences
  • Tofu and soy milk
  IV. Better accommodation for participants with special needs
  • Supplemental foods in addition to formula
 
Click to view Food Packages for Moms and Babies Cash Value Comparison Chart: [English] [Spanish]PDF-FILE
 

Forms 

Medical Request for Formula and Food
 
 

Latest Nutrition/Breastfeeding Topics

Breastfeeding Is Good For the Heart
 
Breastfeeding isn’t just good for baby; it may also boost mom’s cardiovascular health as she ages, according to a recent study done by Dr. Eleanor Bimla Schwarz, assistant professor of medicine, epidemiology, obstetrics, gynecology and reproductive sciences at the University of Pittsburgh Center for Research on Health Care.  The study was published in May of 2009 in the journal Obstetrics & Gynecology.  “We found that the longer women breastfeed, the lower their risk of heart attacks, strokes or heart disease,” said Dr. Schwarz.
 
Even though it’s well-established that breastfeeding can benefit infant health, only about 11% of American mothers breastfeed exclusively for the first six months of their babies’ lives.  In addition to benefiting babies, breastfeeding can help women lose their pregnancy weight, since breastfeeding helps women burn almost 500 extra calories a day. Breastfeeding has also been shown to improve glucose tolerance and the metabolism of cholesterol, according to this study.
 
A previously done study noted a 23% reduction in heart attack risk in women who had breastfed for a total of two years or more, but didn’t find any long-term impact on a mother’s health when they had breastfed for shorter time periods.
 
One goal of Dr. Schwarz’ study was to assess whether or not breastfeeding could make a difference in cardiovascular health years later.  Schwarz and her colleagues used data from the Women’s Health Initiative that included 140,000 postmenopausal women with an average age of 63.
 
The women provided information on their diets as well as their breastfeeding history.  Researchers also collected information on body mass index (BMI, a ration of weight to height) and the women’s medical histories.  All of the participants sent in an annual medical review during the study.  The average time in the study was just under eight years.
 
The study authors found that women who breastfed for one or more months were less likely to have high blood pressure, diabetes, abnormal cholesterol and cardiovascular disease, but it wasn’t until after six months of total breastfeeding time that the trend toward lower heart disease risk became statistically significant, according to Schwarz.
 
After a year of breastfeeding, the odds of having high blood pressure dropped by 12%; the odds of diabetes decreased by 20%; the rates of abnormal cholesterol levels went down by 19%; and the overall risk of cardiovascular disease fell by 9%, compared to women who never breastfed, according to the study.
 
Schwarz theorizes that the reason breastfeeding may benefit women even many years later, is because breastfeeding “resets the body after pregnancy.  There are certain hormonal and physiologic changes the body expects to go through after pregnancy and when those changes don’t happen, that leaves certain body systems in a precarious way.”
 
Dr. Nieca Goldberg, the other researcher conducting this study and director of the New York University Langone Medical Center Women’s Heart Program, said many factors could be at play. “Breastfeeding really mobilizes fat stores and has an impact on cholesterol.  It also increases levels of the [the hormone] oxytocin, which can relax blood vessels.”
 
However, she cautioned that the study only showed an association, not a cause-and-effect relationship.  It could be that women who choose to breastfeed are women who are healthier in general, she noted. 
 
But, Goldberg added, the issue still warrants further study.  She said it’s important for researchers to look specifically at things women do when they’re young and how they might affect heart health.
 
 
Nutrition topics
 

Outreach Activities

Monthly
Beaumont Army Medical- Conduct outreach presentations twice a week
Del Sol Medical- Conduct outreach presentation once a month
Pregnant Soldiers Workshop conduct outreach presentations on a quarterly basis
Available for presentations- Contact: Gloria Gutierrez at (915) 771-5861
 
Initiatives
  • Continue to work on increasing awareness about the WIC program and breastfeeding program among the health care community, schools and day cares.
  • Contact local physician offices/hospital settings to raise awareness about the WIC program and maintain and increase our network system.
  • Contact local day care facilities to raise awareness about the WIC program and increase our network system.
 

Community Referrals

 
Pregnant participants or mothers of infant less than one year interested in receiving a free text message on cell phone weekly on information on maternal care or child health please sign up at http://text4baby.org LINK
 
Additional referrals provided to: 211, Prenatal assistance, Family Planning, Department of Public Health programs, Infant/Child Services, Health and Human Services and more…
 

Staff

 
Clinical Assistants - Customer service representative, screens for eligibility based on income or other criteria, draws blood samples by finger puncture, performs word processing and data entry procedures and operates common office equipment.
Senior Office Assistant -Customer service representative, greet and assist the public over the telephone and provide WIC appointments. Use of personal computer to update clients appointments.  Maintain daily/monthly records in accordance with specified guidelines.
Breastfeeding Peer Counselors - promotes and supports breastfeeding as the optimal way to feed a baby.  Provides one-on-one counseling and conducts classes.  Issues breast pumps in accordance with state/local policies and procedures and maintains daily and monthly reports.
Nutritionists - provide nutrition education counseling and literature to qualified participants or groups.  Supervise center staff to ensure center operations.
Registered Dieticians - provide high risk counseling to eligible participants. Provide technical assistance to center staff and other agencies and institutions.  Assist in the nutrition education program.  Supervise designated staff to ensure operations are completed within standard guidelines.
Center Managers - Supervise center activities and ensure appropriate daily routines are followed based on policies and procedures.  Supervise assign staff.
Lactation Consultant - provides high risk counseling to WIC participants with moderate to high risk breastfeeding complications and provides follow up when necessary.  Issues specialized equipment to participants in need.  Assist in the breastfeeding education program.  Maintains daily and monthly reports.  Provides breastfeeding updates to WIC staff.
 
For additional information WIC positions or information on job openings please [click here] LINK
 

Helpful Numbers/Websites

Nutrition
Websites
 
Breastfeeding
 
Telephone numbers:
 
WIC Program   (915)771-5870
After hours (915) 667-3330 or 667-6676
El Paso Baby Café   (915) 772-MILK (6455)
Mom’s Place in Austin, Texas   1-800-514-6667
La Leche League   1-800-525-3243
 
Websites
 

Frequently Asked Questions

 
If I am not a citizen can I apply for WIC?
As long as you reside in the El Paso, Hudspeth county you are eligible to apply for the WIC program.
 
If my child was born in the United States, yet currently resides outside of Texas, is my child entitled to get WIC?
No, child must reside in Texas in order to be eligible to apply for Texas WIC.
WIC Programs are available in every state.
 
If I receive no income, what should I bring to my WIC appointment?
Participants must provide income of all members that are working in the household or financial support given or paid to the household and/or if none report no income.
 
What do I do if I can’t find my WIC card?
Since it takes time to replace a lost card, it is encouraged to double check before reporting a lost card. Once confirmed unable to find card, then call 1-800-942-3678 to report lost card.  It takes6 business days from date reported to receive a replacement card.  Once card has been reported lost, participants need to call Customer Service Center at 771-5870 to set up an appointment to receive replacement card. Once replacement card has been received then benefits can be loaded onto the card. Without the card, no benefits can be loaded.   
 
Can I receive sample formula to last me until my WIC appointment?
WIC no longer provides sample formula; therefore participant will need to purchase their own formula to last them until the day of their WIC appointment.
 
What do I need to do if the formula provided does not agree with my baby?
Refer to your Pediatrician for assistance.  If your Pediatrician changes formula to a non-contract formula then a prescription is needed.  Participants need to contact the WIC Customer Service Center to set up appointment in order to request formula change. Participants need to provide completed prescription upon attending their WIC appointment.
 
Can I receive formula if I currently have the enhanced breastfeeding food package (100% breastfeeding)?
  • Since every breastfeeding participant receives breastfeeding support, all mother who request formula will receive individual counseling with a Breastfeeding Peer Counselor or Breastfeeding Educator to assure that is the route mom would like to take.  If participant decides to continue with formula request and she has not redeemed any of her current month food benefits, she can be eligible to receive formula for current month.
  • If a mother did redeem any current month benefits then we will not be able to issue formula for current month.  Future months can be adjusted to include formula amount needed.
 
If I am returning to El Paso can I still use my WIC card?
Yes, your card can be re-activated, therefore upon setting an appointment please inform staff you have a WIC card previously used when on the program.
 
 
We are here to serve you
If you have a question about WIC or if you have a problem with the program or staff, please call
Bertha Amaya, Patient Services Coordinator
at (915) 771-5850
 
 
WIC is an equal opportunity provider.  If you feel you have been discriminated against because of race, color, national origin, age, disability or sex, contact our State WIC office at
 1-800-WIC-FOR-U- or 1-800-942-3678 Program Information


print-version   

 
 

| Disclaimer | Accessibility | Privacy Policy | Security Policy | Link Policy |
| Tools | Contact Us | Directions to City Hall | Employees | © 2012 City of El Paso | Webmail |
City of El Paso · 2 Civic Center Plaza · El Paso, Texas 79901 · (915) 541-4000

THE CITY OF EL PASO, TEXAS Home Government Residents Business Visitors Departments Online Services Meetings Search THE CITY OF EL PASO, TEXAS - www.elpasotexas.gov