Eligibility Criteria

Under ADA regulations, there are three categories of persons who are eligible for ADA paratransit. Any individual with a disability qualifies who:

is unable, as the result of a physical or mental impairment, to get on, ride, or get off of an accessible vehicle on the public transit system; or needs the assistance of a wheelchair lift or other boarding  assistance device and is able, with such assistance, to get on, ride, and get off of an accessible vehicle, BUT such a vehicle is not available on the route when the individual wants to travel; or has a specific impairment-related condition (including vision, hearing or impairments causing disorientation), which prevents travel to or from a station or stop on the system.

Additional information regarding eligibility and certification, including copies of the ADA regulations, can be obtained by contacting the LIFT at (915)534-5854.

What if I do not qualify for the LIFT?

Establishing LIFT eligibility

Sun Metro LIFT Application

Mail the LIFT forms to the following address:

Sun Metro LIFT
5081 Fred Wilson
El Paso, TX 79906

Each application will receive a prompt review. Eligible applicants can get a numbered picture identification card free of charge at the

Bert Williams Downtown Santa Fe Transfer Center
601 Santa Fe [Map]
or at the
Union Passenger Station
400-A San Francisco [Map].

Lost cards can be replaced for $5.

When eligibility questions arise, an advisory committee will make the final determination with assistance from medical personnel when necessary.

If, after reviewing the eligibility requirements, you feel you may not qualify for the LIFT, information for using Sun Metro's accessible fixed routes can be obtained by calling the Sun Metro information services line at 915.533.3333.

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